The most common issue we see. Most computers brought into our service center have virus problems. Preventative maintenance is the key to a clean computer free of viruses. Always make sure your anti-virus program is activated and up-to-date with the latest virus definitions. Scan for viruses on your computer regularly. NEVER have more than ONE anti-virus program installed on your device. Having multiple anti-virus programs on your computer will cause software conflicts and will be vulnerable to viruses as if you had ZERO protection installed. This is a common misconception. There are several good and reputable anti-virus programs you can pick up off the internet for free! And are reliable. However, be careful! There are 1000s of anti-viruses online some of these are NOT legitimate! These programs are malicious so BE AWARE!!